Terms and Conditions

Last updated: May 6, 2026

Welcome to Jai Thai Massage and Wellness Cardiff. By using our website and services, you agree to comply with the following terms and conditions.

1. Bookings and Cancellations

Appointments can be made via our website or by phone. We request at least 24 hours’ notice for cancellations or rescheduling. Failure to provide sufficient notice may result in a cancellation fee.

2. Medical Disclaimer

Our massage and wellness services are intended for relaxation and therapeutic purposes. They are not a substitute for professional medical advice, diagnosis, or treatment. Please consult with your doctor before starting any new treatment if you have pre-existing medical conditions.

3. Client Responsibility

It is your responsibility to inform your therapist of any medical conditions, allergies, or injuries before your session begins.

4. Payment Terms

Payment is required at the time of service unless otherwise arranged. We accept cash and major credit/debit cards.

5. Limitation of Liability

To the extent permitted by law, Jai Thai Massage and Wellness Cardiff shall not be liable for any direct or indirect damages arising from the use of our services or website.

6. Governing Law

These terms are governed by the laws of England and Wales.